GATINEAU, Que. –
The strike by federal civil servants may imply passengers who filed complaints with the nation’s airline regulator may face even longer processing occasions.
The Canadian Transportation Company says a backlog of complaints on points starting from misplaced baggage to compensation for cancelled flights now sits at almost 45,000 — a processing time of 18 months per case on common.
That is greater than triple the tally from a yr in the past after journey chaos erupted through the summer season and winter holidays as a result of hovering demand, labour shortages and poor climate.
Staff on the regulator are among the many members of the Public Service Alliance of Canada that started a strike Wednesday.
The company says its dispute decision actions could also be topic to delays.
It says regulatory actions such because the issuing of air licences in addition to rulings on air, rail and marine points will proceed, with potential disruptions.